Website Accessibility

---

At Penelope Chilvers, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly experience for all our visitors, regardless of their abilities or the assistive technologies they may use.

---

Our Efforts to Improve Accessibility

---

We have taken several measures to make our website accessible, guided by the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines provide a framework for making web content more accessible to individuals with disabilities. Here are some of the steps we have taken:
Alternative Text: We have included alternative text descriptions for all relevant images on our website. These descriptions allow screen readers to convey the information to visually impaired users.
Keyboard Navigation: Our website can be navigated using a keyboard alone, without requiring the use of a mouse. This ensures that individuals who have difficulty using a mouse can access all our content.
Clear and Consistent Layout: We have designed our website with a clear and consistent layout to facilitate ease of use. This includes logical organization of content, headings, and consistent navigation menus.
Color Contrast: We have ensured sufficient color contrast between the text and background throughout our website, making it easier to read for individuals with visual impairments or color blindness.
Descriptive Link Text: All links on our website have been written to be descriptive and meaningful, providing users with a clear understanding of the linked content.
Captions and Transcripts: Where applicable, we provide captions or transcripts for multimedia content, such as videos or audio files. This enables individuals who are deaf or hard of hearing to access the information presented.
Responsive Design: Our website is designed to be responsive and adaptable to different screen sizes and devices. This allows individuals who use assistive technologies or prefer different browsing experiences to access our content comfortably.

---

Ongoing Efforts and Feedback

---

We are continually working towards enhancing the accessibility of our website. Our team regularly reviews the website to identify and address any accessibility issues that may arise. We also welcome feedback from our users on their experiences and any suggestions for improvement.

If you encounter any difficulties or have any accessibility concerns while using our website, please contact us at customerservices@penelopechilvers.com. We value your input and will make every effort to address the issue promptly.

---

Third-Party Content

---

While we strive to ensure accessibility on all areas of our website, we may occasionally feature content from third parties that may not fully conform to our accessibility standards. However, we encourage these third-party providers to enhance their content accessibility or provide accessible alternatives.
Accessibility is an ongoing journey, and we are committed to making continuous improvements to ensure that all individuals can access and engage with our website content.

Last Reviewed/Updated: 22/05/2023