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Sharing the Love.
We design footwear for experience & adventure, and we are always delighted to hear from our customers about their own Penelope Chilvers experience. Here are just some of the many comments that we have received from our loyal customers, sharing the love of their PCs.
"Dear Penelope Chilvers, I just wanted to let you know I’m on my 3rd winter with my black pony skin Incredible boots. They are absolutely fabulous! They’ve been covered in wet mud up to the laces, snow, wind and heavy rain. I’ve rinsed them under the tap when they were soaked in wet mud. I’ve brushed them with a suede brush. They have never let me down when it’s been freezing my feet have never been cold or wet. Expensive yes but worth every penny. When the time comes I’ll definitely replace them. Thank you from a big fan of your beautiful shoes."
"I wanted to send a note of thanks to you for making this very strange time in our world a bit brighter. I discovered your product a few months ago and have purchased several pairs. I am saving for the tall Tassel boot as they are so gorgeous. Thank you again for such wonderful designs and unique and creative colours and styles. I am a total fan!"
"I would just like to say, I received your Safari Friesian Lined Boot Black/White as a present a short while ago and have just recently purchased the above Long Tassel boots. I am mad about boots and have so many pairs but these are by far the best I have ever purchased for comfort, looks and quality! As soon as I saw them I fell in love with them and couldn’t get them out of my head! Your service and delivery has also been amazing on both encounters and so would just like to say thank you very much! I’m a very happy customer."
"Received my safari boots and I have to say I adore! So happy with my purchase. Will cherish them. The packaging and everything was just beautiful."
"My favourite shoe company ever! I've had my Nelson boots for three years and they get better and better!"
"I've had my Incredible boots for about 4 years now and they still look good as new. They are so comfortable and cosy. I always get compliments when wearing them. The best winter boot."
"The Alto are my first pair of boots from PC and they are exceptional, a great look, super comfortable and they keep me warm in the cold and snowy New England weather."
"You really do have a great company & customer service, a few years ago you also repaired some velvet boots I purchased and I really appreciate you doing so. Thank you again, I will continue buying your shoes."
"Exceptional customer service from Hirah. My enquiry wasn't straightforward yet I was understood and I was offered a solution. My first Penelope Chilvers boots are my favourite boots in my wardrobe and I've gone onto buy more styles, and with customer care like this I will remain a keen customer"
"I have recently purchased the Amaya Carmelo sandals and the Berkeley navy suede shoes. I wanted to let you know how well they fit and this is because I took the advice of Bella. She advised me to go for size 39 sandals and they fit perfectly (I was going to buy size 40) and size 40 shoes, again perfect fit. I am so pleased to purchase from people who really know their products and I would like to congratulate Bella for her assistance and all at Penelope Chilvers. Delighted with my sandals and shoes."