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Extended Christmas Returns Policy

Hastings Suede Chukka Boot

Tan
€365
  • Made in Spain

Duties Covered on All Orders

Introducing the Hastings Chukka, designed by Penelope for her husband Steve, as a route away from his trainers collection! These boots offer a casual look to wear to work in London, with jeans or cords for every day.  

Product features & care

SPEC: Fully lined in calfskin, built with the Goodyear welt construction with a double-stitched storm welt for longevity. (These boots can be resoled again and again) stitched in a contrast cotton thread, with cotton laces, on a leather sole with a slim rubber outsole’ added for grip and British weather. 

CARE: Protect with Protector Spray which will help shelter from the elements by repelling water, mud, and oil. Softly wipe away dirt and dust with a dry Application Cloth or Beech Mud Brush for more stubborn mud. Regularly brush the nap of the suede to keep it looking pristine.

Please see our care page here for tips on how to keep your products looking healthy and well-lived in, for many more years to come.

SKU: 0202011R0003A52

 

Delivery & returns

DELIVERY

Christmas Return Delivery

If you purchase between November 1st and December 19th, you have until January 6th to return with our extended Christmas returns policy. Outside of this, the normal 21-day returns policy applies. 

Please note that the last delivery day before Christmas is the 16th of December 2024. Orders must be placed before 2pm GMT on December 16th. If you are from a smaller country or have questions about your order, please email customerservices@penelopechilvers.com.

Delivery To The EU

Our EU delivery costs €15.00 and we aim to deliver your parcel within 2 - 5 working days. Your order will be sent on a DDP (Duty Delivery Paid) service. Penelope Chilvers will pay all applicable Duty & Taxes for you. You will NOT be asked to pay any additional Duty & Taxes.

Orders will be shipped using DPD, DHL Express or UPS depending on your location and a signature will be required upon delivery. Once dispatched you can track your order by clicking the link in your delivery email. If you have not received the email, please check your spam/junk file.

Italy & Spain

Customers ordering from these two European countries are now required to include their DNI Numbers ( National Identity numbers ) to ensure their orders are delivered successfully.

International Delivery

You are currently on our EU website. To place an International order, please select the country you wish to ship to first which is located in the top right hand corner of our homepage.

Return Policy

Visit our Returns Page here.

Our makers

We believe that if something is to be made, it should be made well.

Our family run factories and independent artisans have been a part of our story from the beginning, growing beside us.

They have great knowledge and skills passed down through generations. We value a close working relationship, visiting our factories and workshops regularly.