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Extended Christmas Returns Policy

celeste-shearling-bow-slipper-black-1
  • sale

Celeste Shearling Bow Slipper

Black
€125
€88
  • Made in Portugal

Duties Covered on All Orders

Continue the ballet slipper trend inside with our Celeste designs. A cute indoor style, with pretty, accentuated bows and a dainty look and feel. Inspired by fairy folk lore and designed in the softest teddy bear style, textured wool in either an easy to wear taupe or a stylish black colour. The Celeste is a great indoor winter shoe, and their rubber sole means you can still pop out to the garden if you need!

Product features & care

SPECS: Textile upper with tread rubber soles. Made in Portugal.

CARE: Gently clean with a barely damp sponge, always allowing any moisture to dry naturally. Finish by spraying with a Protector spray which will help shelter from the elements by repelling water, mud and oil.

Please see our care page here for tips on how to keep your products looking healthy and well-lived in, for many more years to come.

SKU: 0O091T1V0002A22

Delivery & returns

DELIVERY

Christmas Return Delivery

If you purchase between November 1st and December 19th, you have until January 6th to return with our extended Christmas returns policy. Outside of this, the normal 21-day returns policy applies. 

Please note that the last delivery day before Christmas is the 16th of December 2024. Orders must be placed before 2pm GMT on December 16th. If you are from a smaller country or have questions about your order, please email customerservices@penelopechilvers.com.

Delivery To The EU

Our EU delivery costs €15.00 and we aim to deliver your parcel within 2 - 5 working days. Your order will be sent on a DDP (Duty Delivery Paid) service. Penelope Chilvers will pay all applicable Duty & Taxes for you. You will NOT be asked to pay any additional Duty & Taxes.

Orders will be shipped using DPD, DHL Express or UPS depending on your location and a signature will be required upon delivery. Once dispatched you can track your order by clicking the link in your delivery email. If you have not received the email, please check your spam/junk file.

Italy & Spain

Customers ordering from these two European countries are now required to include their DNI Numbers ( National Identity numbers ) to ensure their orders are delivered successfully.

International Delivery

You are currently on our EU website. To place an International order, please select the country you wish to ship to first which is located in the top right hand corner of our homepage.

Return Policy

Visit our Returns Page here.

Our makers

We believe that if something is to be made, it should be made well.

Our family run factories and independent artisans have been a part of our story from the beginning, growing beside us.

They have great knowledge and skills passed down through generations. We value a close working relationship, visiting our factories and workshops regularly.