Cropped Wool-Lined Tassel Boot

We believe that if something is to be made, it should be made well.

Our family run factories and independent artisans have been a part of our story from the beginning, growing beside us.

They have great knowledge and skills passed down through generations. We value a close working relationship, visiting our factories and workshops regularly.

At Penelope Chilvers, we are committed to creating products that stand the test of time. Our Goodyear Welt Construction boots are crafted with the utmost care by master craftsmen, ensuring exceptional quality.

To demonstrate our commitment to this quality, we offer a 2-year warranty against manufacturing defects for this Goodyear Welt Construction product.

In the event of a defect, we will first attempt to repair the boots. If repair is not feasible, we will provide a replacement. Alternatively, you may choose an item of equal value or receive a Gift Voucher for the original purchase price.

This warranty applies to purchases made directly from us or through an approved retailer.

Please keep your proof of purchase handy. Please note that this warranty does not cover second-hand items, sample sales, Reskinned products, or those purchased from non-approved resellers. For further assistance, please reach out to customerservices@penelopechilvers.com, and a member of our team will be happy to help.

Our full Terms and Conditions can be found here.