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Delivery To The EU

Free delivery on all orders over €200.

Our EU delivery costs €15.00 and we aim to deliver your parcel within 2 - 5 working days. Your order will be sent on a DDP (Duty Delivery Paid) service. Penelope Chilvers will pay all applicable Duty & Taxes for you. You will NOT be asked to pay any additional Duty & Taxes.

Orders will be shipped using DPD, DHL Express or UPS depending on your location and a signature will be required upon delivery. Once dispatched you can track your order by clicking the link in your delivery email. If you have not received the email, please check your spam/junk file.

Italy & Spain

Customers ordering from these two European countries are now required to include their DNI Numbers ( National Identity numbers ) to ensure their orders are delivered successfully.

International Delivery

You are currently on our EU website. To place an International order, please select the country you wish to ship to first which is located in the top right hand corner of our homepage.

Return Policy

Visit our Returns Page here.